Terms and Conditions

Acceptance of Terms and Conditions

You (“you,” “End User,” “your,” “Buyer,” or “Customer”) are required to read, understand, and accept all the terms and conditions set forth in these Terms and Conditions (also referred to as “Agreement” or “Terms”) and the linked Privacy Policy before using www.cooleo.in (hereinafter referred to as the “Site” or “Priya Exports Pvt Ltd.” or “we” or “our”). The Site enables you to browse, select, and purchase clothing and related products (“Goods,” “Products,” or “Services”).

By accessing or using this Site and its associated services and tools, you agree to be legally bound by these Terms and Conditions, which govern your relationship with Priya Exports Pvt Ltd., a company incorporated under the Companies Act, 1956, having its registered office at 8/150A, Palanichammy Nagar, Amman Nagar Main Road, Pooluvapatti, Tirupur – 641602 (hereinafter referred to as the “Company”).

If any provisions of these Terms and Conditions conflict with other documents, the Terms and Conditions herein shall prevail with respect to the use of the Site. If you do not agree to be bound by these Terms and the Privacy Policy, you may not use the Site or access its services. For the purposes of this Agreement, “Acceptance” shall mean your affirmative action of clicking the checkbox and the “Continue” button during registration or performing any other action that implies your acceptance of these Terms.

Modifications to the Agreement

The Company reserves the right to amend this Agreement and/or the Privacy Policy at any time by posting a revised version on the Site. All such updates will be communicated via the Site or via email. The updated version will take effect upon being posted. Your continued use of the Site implies acceptance of the revised Terms and Privacy Policy.

In cases where amendments constitute a “Substantial Change”—defined as changes that materially reduce your rights or increase your responsibilities—you will be provided with at least 30 days’ notice as per the notification preferences you have provided. You are advised to regularly review these Terms for any changes or updates.

Scope of the Agreement

Please read these Terms carefully. They represent a legally binding agreement between you and the Company. If you visit, use, or shop at this Site (or any future website operated by the Company), you accept these Terms. Additionally, your use of any current or future services of the Company or purchases from any third-party vendors affiliated with the Company will also be subject to their respective guidelines and terms. In case of any inconsistency, such additional guidelines will prevail over these Terms only to the extent of the inconsistency.

Consent for Communication

As a condition of your use of the Site, you consent to receive administrative and promotional emails and communications from us. These may include account updates, transaction confirmations, product announcements, and promotional offers. You may opt out of promotional communications at any time by clicking the “Unsubscribe” link provided in such emails. Please refer to our Privacy Policy for more details. The Company bears no responsibility for any promotional SMS, MMS, or emails sent to you, and the offers contained therein are subject to change without notice.

Placing Orders

By placing an order, you make an offer to the Company to purchase the selected products under the applicable Site terms and merchant-specific restrictions. You are required to create an account to purchase products, which will allow you to access your order history and invoices conveniently.

Third-Party Vendors and Services

The Site may feature products or services offered by third-party vendors. The Company does not guarantee or make any warranty regarding the quality, safety, usability, or legality of these products or services. In the case of activities involving physical or bodily risk, the End User is solely responsible for their participation. The Company disclaims all liability related to such third-party services or offerings.